Privacy Policy

1. Scope and Application

This policy applies to all commercial leads, corporate visitors, and ongoing clientele accessing the Adverse Space website. We operate out of the UK, UAE, and the Kingdom of Saudi Arabia, and our data processing framework is designed to satisfy the overlapping regulatory requirements of these jurisdictions.

Our operations process strictly Business-to-Business (B2B) data, though personal identifiable information (PII) such as corporate emails, names, and contact credentials inherently fall under data protection parameters.

2. The Data We Collect

• Identity & Contact Data: Full name, professional title, corporate affiliation, business email address, and direct telephone numbers provided via scheduling tools.
• Enquiry Data: Details relating to project briefs, budgets, selected services (Branding, Web Design, etc.), and target markets submitted during contact.
• Communication Data: Any metadata or contents generated when you interact with our representatives over WhatsApp or corporate email channels.
• Technical Data: IP addresses, browser type, timezone settings, operational system heuristics, and device specifications captured automatically for security logging.

3. Lawful Basis for Processing (GDPR & PDPL)

We only process your data when legally permitted. Our primary 'Lawful Bases' include:

• Contractual Necessity: Processing is required to fulfill a pre-contractual step initiated by you (e.g., providing a quote or strategy discovery).

• Legitimate Interests: Required for our commercial operations, security vetting, and structural updates, provided it does not override your fundamental rights.

• Explicit Consent: Where required—specifically for cookies or direct marketing subscriptions not tied to active commercial engagements.

4. Cross-Border Data Transfers

As a cross-regional agency working across the UK, UAE, and Saudi Arabia, digital information may be transferred across borders. All international data routing complies with approved adequacy frameworks. Where third-party hosting frameworks act across non-adequate jurisdictions, we enforce Standard Contractual Clauses (SCCs) to maintain the integrity and security of your data flow.

When you route communications via WhatsApp, please be aware this invokes Meta’s sovereign data handling terms.

5. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for—chiefly, establishing and maintaining a commercial relationship.

Incomplete enquiries or dismissed leads are systematically scrubbed from our active CRM pipeline within standard administrative cycles. For taxation, legal, and operational integrity, basic corporate transactional records may be kept in archival systems for up to 7 years in accordance with regional business laws.

6. Your Data Subject Rights

• Right to Access: You may request a verified copy of the personal data we hold about you.
• Right to Rectification: You may request immediate correction of inaccurate or incomplete commercial data.
• Right to Erasure ('Right to be Forgotten'): You may request the deletion of data when it is no longer necessary for the purposes it was collected.
• Right to Restriction & Objection: You may challenge how we process your data, including pausing automated processing or objecting to legitimate interest rationales.
• Right to Lodge a Complaint: You retain the legal right to raise a formal complaint with the Information Commissioner’s Office (ICO in the UK) or the relevant Data Office in the UAE/KSA.

7. Third-Party Integrations & Security

Our servers, scheduling modules, and API integrations utilize industry-standard cryptographic protocols (TLS/SSL). We restrict internal access to your data exclusively to the strategy and design personnel deployed to execute your project.

We do not sell, lease, or monetize your contact information to third-party data brokers under any circumstances.

8. Execution of Rights and Contact

To submit a Data Subject Access Request (DSAR) or for immediate assistance regarding your privacy footprint, please connect directly with our compliance lead via our WhatsApp support array: 8317492396.

Verification of professional identity will be required to execute material changes to data sets.